Wi-Fi Connections and Troubleshooting
iPad - Connecting to Wi-Fi
- Turn on the iPad.
- Press the Home button.
- From your Home Screen, go to Settings > Wi-Fi.
Your iPad will list available networks including your home Wi-Fi network.
- Select your home network and connect.
- Tap your home Wi-Fi network. Type the Wi-Fi password, if needed.
- Tap Join
For more information, visit: https://apple.co/32Jca6h
Chromebook - Connecting to Wi-Fi
- Turn on the Chromebook.
- Connect to Wi-Fi
- In the bottom right corner of the screen, click the time.
- Select Not Connected.
Your Chromebook will list available networks, including your home Wi-Fi network.
- Select your home network and connect
- Select your home Wi-Fi network. Type the Wi-Fi password, if needed.
- Select Connect.
For more information, visit: https://support.google.com/chromebook/answer/1047420?hl=en
Windows - Connecting to Wi-Fi
1. In the Windows taskbar, click the Network icon.
2. Click the name of the network you want to join.
3. Click on Connect
4. When prompted, enter the password for the Wi-Fi network you're joining.
5. Hit Next once you've finished entering the password. You should then be connected to the Wi-Fi network.
Troubleshooting Wi-Fi Connections
District computing devices are configured to allow connections to home and public Wi-Fi networks. The SVSD Technology Department is unable to provide support for home networks. However, here are a few basic troubleshooting steps you can try before checking with your Internet Service Provide (ISP) or network hardware manufacturer’s website for support links.
- Restart your computer or mobile device.
- Turn Wi-Fi off and then back on, before connecting to your home Wi-Fi network again.
- Ensure you are entering the correct Wi-Fi password.
- Try connecting to another wireless network such as a coffee shop Wi-Fi network or public library Wi-Fi network and see if you can connect successfully.
If you are still unable to connect to your home Wi-Fi, please check with your ISP or network hardware manufacturer’s website for support links.
Tech support links to local Internet Service Providers (ISP):
Tech support links to Network Hardware Manufacturers:
District Hotspot Quick Tips
Our school district has a limited number of T-Mobile and Verizon Wi-Fii hotspots available for families without home internet access to borrow. These devices provide Internet access using cell phone towers, just like a cell phone does. Hotspots do not supplement or strengthen existing home network performance, and they are dependent upon having a reasonably strong cell signal to function properly.
Turning a Hotspot On or Off:
- When you first plug in the hotspot, it is in battery charging mode.
- To turn the hotspot on, press and hold the small power button on the front until you see the word "Welcome" appear on the screen on top.
- To turn it off, press and hold the power button until you see "Goodbye" on the screen.
Connecting to the Network:
- The hotspot box will have a sticker with its network name (SSID) and password. This information can usually be found inside the battery cover of the hotspot, if the box is not available.
- Follow the appropriate steps for your device to connect to the hotspot’s SSID/network name.