One-to-One Device Troubleshooting FAQ'S
Stylus and Charging Cord Issues
As per page 3 of the One-toOne Device Student and Parent Handbook, MSHS does not replace components that are lost, broken or damaged.
Replacement items are for sale at the FINANCE WINDOW
- Before School
- During All Lunches
- After School
Replacement Item Costs (Taxes are charged and included in the costs below)
- Acer Charger/Adapter- $17.40
- Acer Stylus- $42.40
- Acer One-to-One Device Laptop- $293.50
Having Technical Issue with Your One-to-One Device?
Before contacting the Media Center, please make sure:
- Device is completely charged and green light on front of device is lit.
- You have logged out of all apps and programs and you shut the device down.
- Reboot to see if this has rectified the problem. (remember this can take up to 10 minutes to update. Don't touch it! Let it do it's thing.)
- Stylus issues, check the battery first.
IF PROBLEM IS STILL NOT RECIFIED, Please contact Library ParaEducator, Felicia Stone at email@example.com