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Upcoming Emergency Test Calls & Communication Resources
At the beginning of each school year, our district works to update parent and staff emergency contact information, publicize school communication resources, and practice our emergency systems.
Please read the following thoroughly to ensure you are signed up for all our communication resources and know where to look for updates during a school emergency. It may be helpful to print this for handy reference too, in case there’s a power outage or internet service is down.
Upcoming ALL PARENT TEST of Emergency Call/Email/Text System
The Snoqualmie Valley School District uses the SchoolMessenger system as a reliable emergency communications tool for sending mass notifications via phone/email/text messages to parent/guardian and staff phone numbers in our Skyward student database. Depending on the situation, notifications may be sent districtwide or specifically to one school community.
To test this system, the district will conduct its annual ALL PARENT TEST CALL on Monday, September 30, between 5-6:30 p.m. All parents/guardians of active students enrolled in our schools will be sent a TEST EMERGENCY message – in the form of a voice message to home/cell phone number(s) that are in our system, an email message to the email address they provided their school(s), and as a text message to those who have opted in to receive texts. (See instructions below for how to sign up for texts.) The email message will also be translated into Spanish for families who have let their schools know that Spanish is the primary language spoken at home.
An ALL STAFF TEST CALL will take place on Thursday, October 3, after 5 p.m.
- Before Monday, please make sure your school has your updated information and accurate emergency contacts, so you can be reached during an emergency. (If you’ve completed the RSVP process, hopefully you’ve reviewed and updated this important information already.) If you still need to complete RSVP, we’ve re-opened the system in Family Access until September 30.
- After the September 30 ALL PARENT TEST, if you did not receive a test message or discover some other issue, please contact office staff at your school the next day for assistance.
- Lastly, a somewhat obvious (and odd) request, is to please listen to any voice message that comes from the school district, before immediately calling back. Each time we initiate an automated message, the district receptionist gets inundated with 100+ calls, from parents asking why we called. We appreciate your cooperation with this, as our capacity to respond is limited and we want to keep phone lines functional during a real emergency.
District Emergency Communication Resources (Keep these handy!)
The Snoqualmie Valley School District will post updates as follow, during an emergency:
- District website: svsd410.org Look for the top district headline. The district website is typically the first and primary resource that is updated during an emergency. Also, when schools will be closed or starting late, check the district “announcement” (upper left corner of the homepage).
- District hotline: 425-831-8494 Call in to listen to a recorded message.
- FlashAlert.net: Sign up for emails/texts of information sent to the media. School districts use this service to inform media of school closures and late starts – which results in the media ticker you’ll see on morning news stations. (Download the free FlashAlert Messenger app or see instructions below on how to sign up online.)
- Tune in to local TV & radio stations
- District Facebook: facebook.com/svsd410/ and District Twitter: @SnoqValleySD
School Closures or Late Starts
On mornings of questionable weather, please check the resources above for updates, starting with the district website at: www.svsd410.org. If schools are closed or starting late, the district will also initiate its mass notification system to inform families of early morning schedules changes, as follows:
- An ALL STAFF call/email/text will be pushed out as soon as a decision is made, typically between 4:30-5:00 a.m.
- An ALL PARENTS call/email/text will follow -- between 5:15-5:30 a.m.
- Schedule changes, involving closures and delays, will also continue to be posted on other communications resources that include: district website, FlashAlert.net, district hotline, and district Facebook/Twitter.
If there is no message regarding the Snoqualmie Valley School District, assume all of our schools are running on schedule. We do not send a message stating schools are on schedule.
To learn how our district decides when a school delay or closure is needed, read Be Prepared for School Schedule Changes. Be sure to double check the resources above just prior to leaving for school too, since there have been rare occasions when conditions have worsened significantly between the time a decision is made (before 5 a.m.) and the actual start time of school.
How to Sign Up for Emergency Texts from the District:
Since texting may incur a cost for users from their service provider, parents/guardians and staff in our system, who want to allow emergency texts from the district, need to “opt in” for this capability.
TO SIGN UP: On your mobile phone, simply address a text to: 67587, type “Y” or “YES” as the message, then hit send.
If you sign up but change your mind, you can opt out of text messages at any time by simply replying “stop” to one of our messages. For more information about the SchoolMessenger Text Messaging Service, please read this flyer (in English and Spanish).
How to Sign Up for Bus Bulletin Notifications from Transportation:
The district's Transportation Department offers a free service, to those who subscribe, that will notify a parent or guardian when their child's school bus will be delayed more than 10 minutes.
TO SIGN UP: Confirm your student’s bus route using E-Link. Then register for notifications about your specific route at Bus Bulletin. Parents can sign up for email, text or voice notifications related to their student’s specific bus route.
How to Sign Up for FlashAlert Notices to Media:
The Snoqualmie Valley School District uses FlashAlert.net, along with all Puget Sound area school districts, to post emergency closure or late start information to local media. Subscribers can view information online and/or sign up to receive the brief email message that news media receive. The preferred method to access emergency closure information is through the free mobile app called FlashAlert Messenger.
TO SIGN UP:
- Go to FlashAlert.net.
- Click on Manage your Messenger Subscription.
- Follow instructions to login or Create New Account.
- Choose a region to Add an Organization.
- Select Seattle/Western Washington.
- Search for King Co. Schools and Snoqualmie Valley SD.
- Click Subscribe and follow instructions for confirming your email address and account options.
- Information about downloading the free FlashAlert Messenger app is also on this page.
A Parent’s Role During an Emergency
To understand a parent’s role during a school emergency, please refer to the School Emergency Information Guide for Parents and Guardians. This brochure outlines important information and instructions for parents that will help support their student’s safety and the school’s ability to respond, in the event of an emergency at school.
As our schools work to practice and refine our safety systems, we appreciate your partnership.